Frequently Asked Questions (FAQ)
FAQ
We will make every effort to provide a replacement vehicle for you, which is typically delivered to a nearby location within an hour.
You can typically choose from a variety of vehicle types and sizes to match your needs. Available options include an economical 7-seater MPV, a luxury 7-seater MPV, and a spacious 11-seater MPV. The vehicle you select may influence the price of your charter service.
Yes, you can typically customize the route and stops according to your preferences. Simply inform our customer service team, and we will help create a travel plan that meets your needs.
Yes, our charter services come with professional drivers who are familiar with local roads and traffic rules to ensure your safety and comfort.
Before booking a charter, it's important to be aware of all associated costs, cancellation policies, insurance coverage, and the reputation and reviews of the charter company.
Yes, you can typically make special requests for your charter, such as baby seats, smoke-free vehicles, guided tours, and more. Please inform the service provider of your requests when making the booking.
Our drivers are typically able to communicate with passengers in Chinese, English, and Malay.